Sales Engineer, Wireless Wi-Fi : Montreal

Company: Superclick Networks
Market: Luxury Hotels & Resorts
Job Title: Pre-Sales Engineer
Salary: Commensurate with experience

Superclick Networks is a leading global wireless HSIA solution provider of IP network design, deployment and infrastructure management for the hospitality, healthcare and retail markets.

Through our intelligent HSIA gateway technology, SIMS and MaMA, it is possible to widely implement centralized remote IP network monitoring and management. Through qualified experience, we deliver advanced solutions which increase the efficiencies and ROI of our customers IP network and Internet amenity investments while providing an enhanced end user experience in a wide range of deployment locations worldwide. Superclick Networks multilingual global customer support center is located in Montreal, Canada and provides 24/7 guest, staff and NOC support for IP solutions including HSIA, IPTV, VOD, VOIP and administration networks.

Key Customers include Fairmont Hotels and Resorts, Four Seasons Hotels and Resorts, Intercontinental Hotel Group, Marriott International, Starwood Hotels & Resorts Worldwide, Kimpton Hotels, Mandarin Oriental Hotel Group and Jumeirah Hotels & Resorts as well as leading ownership, franchised and management groups

The successful candidate will be confident and authoritative in providing pre-sales engineering support related to the following products and services:
HSIA (High-Speed Internet Access)
Access gateways/servers
Wi-Fi, wireless & wired networking solutions
IP management & monitoring solutions
Network designs
IPTV & VOD solutions
IP Access (ISP circuits), custom cabling & telephony services
In-room entertainment platforms & systems

Skills & Qualifications:
Bachelor of Computer Science or equivalent industry experience
Strong technical background, preferably in wired and wireless Internet technologies
Pre-Sales SE/TC experience supporting infrastructure & technology based products & services
Solid knowledge of WAN & LAN based technical solutions
Understanding of wireless access points, controllers & WLAN Security
Background in TCP/IP, routing protocols, switching, security, telecommunications & managed services
Experience with 802.11a/b/g/i standards and knowledge of 802.11n
Comfortable interpreting RF transmissions & antenna behaviour
Positive team player focused on performance, development and company success
Comfortable performing within a dynamic and accelerated work environment
Analytical, technical and detail oriented personality
Experience supporting quota carrying sales teams and assisting in shortening sales cycles
Experienced at pre-selling high-end solutions in a competitive marketplace
Ability to travel occasionally within North America
Certifications desired: CCNA, CWNA
Strong organizational and time management skills
Excellent technical, communications & presentation skills
An aptitude for problem solving and troubleshooting in diverse and challenging technical environments

Responsibilities:
Work with Director of Sales to provide pre-sales support and drive incremental sales while following scoping guidelines
Accurately interpret property site surveys, heat maps and other relevant material
Build accurate bill of materials, statements of work & solution designs
Assist in the technical response to RFIs/RFPs
Project manage and support completed sales to ensure solutions sold are effectively deployed
Train and educate potential and current end users on relevant product subject matter
Effectively produce quotations/proposals and technical presentations for various clients
Accurately manage all necessary documentation to assist Deployment team.
Upon contract execution, facilitate pre-sales to post-sales transition of projects
Develop post-install survey reports
Attend relevant industry conventions and trade shows as required
Various other related duties and assignments

Interested candidates should apply in writing via email to:

• Location: Montreal
• Compensation: Commensurate with experience
• Principals only. Recruiters, please don`t contact this job poster.
• Please, no phone calls about this job!